Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DishNet Complaint - Internet service - Dishnet 10mbps internet service
DishNet Complaint

DishNet Complaint

ADVERTISEMENT

Internet service - Dishnet 10mbps internet service


Dishnet advertised in direct mail and on television their satellite delivered internet service which offered a 10mbps speed for $59.99 per month plus taxes and equipment fees. Based on that representation I ordered the service and it was installed on October 10, 2013. I needed the service so I could work remotely from home.
The internet service never worked to the speed of Dishnet's claim. On two occasions thereafter I had a technical support representative come to the house and try to get the service to 10mbps. They failed each time. The service rarely got above 3mbps and barely got to 6 mbps. This is as slow as old modem dial up speeds. the internet connection was so slow that I could never download files from my office and the general speed was so slow it was infuriating to use the service. After repeated calls to Dishnet's rude and discourteous customer service. They keep you on hold for half an hour and then say they cannot help you...Dishnet informed me that there was nothing they can do to fix the problem--they claim there was no problem. I cancelled the service. After less than 3 months of this ridiculous service I cancelled it and they now have sent me a letter and posted to my account that I owe them a $367.50 early termination fee for cancelling the service.
This is ridiculous. The service never worked as it was represented. Dishnet breached the contract that they claim the "early termination fee" is secured by.

I should not have to pay this. They deceived me into buying a service that did not work as represented in their advertising. They also tack on miscellaneous change fees to my satellite television service for dropping the equipment protection plan without informing me that they would do so. Worst company i have ever dealt with.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to DishNet
SUBMIT a ticket
for DishNet
WATCH videos
for DishNet
More DishNet Reviews and Complaints MORE reviews and complaints
for DishNet

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More DishNet reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team